Please read our booking policy before making an appointment with us.
By booking an appointment, you have agreed to our policy and conditions.
Please book a service using the below:
- Last minute/same day cancellations incur 50% cancellation fee. Our current cancellation policy requires as much as 24 hrs notice to cancel or reschedule.
- Cancellations that are less then 24 hours notice will incur our usual 50% cancellation fee.
- No-shows will still be charged 100% of the appointment cost - cancellations within 2 hours of your appointment time are considered a no-show.
- If you do wish to cancel your appointment within the allowed timeframe, your deposit will automatically transfer to a credit on your account for a future appointment. If you wish for your deposit to be refunded, please email us at email@example.com or call us on 0449767626.
- Please fill in all waiver forms sent to you in confirmation texts prior to attending your appointment.
- Please be on time! We are back to back each day and trying to keep to our schedule as best as possible to fit everyone in. Running late puts stress on our artists and we don't want to reduce our quality of service. Appointments that are more then 5-10 mins late may have to be rescheduled or cancelled by out team.
- Victoria Jade staff reserve the right to refuse service to anyone who is sick or has cold/flu symptoms.
Your online booking time may alter by 10 minutes even after it has been confirmed. We will notify you of any appointment time changes.
If you would like to make a same-day appointment and can’t book online, please contact the salon on 0449 767 626.
Feel free to visit us on our social media platforms to see our most up-to-date work, work from each artist and latest happenings in the salon including last minute appointment availabilities!
Thank you for supporting a small business! We can't wait to see you soon.